Contact Center Agent
You are responsible for becoming a trusted advisor to the prospective student, scheduling follow-up appointments for our university/college clients between prospective students and admissions representatives.This role will be responsible for articulating the benefits of our client's core product/service offerings. Previous experience in customer service preferred. Agents are responsible for accepting inbound communications and making outbound calls to prospects.
Enrollment Builders is hiring an experienced marketing strategist with higher education experience. This Director level role will be responsible for creating and executing on new and efficient agency processes.
Director of Client Success
As the Director of Client Success, you are the embedded player in each client account who creates and strengthens relationships through critical, strategic thinking. You are responsible for becoming a trusted advisor with each client and must communicate and represent the business mission, vision, and culture of Enrollment Builders to all clients, partners, and prospects. This role will be responsible for articulating the benefits of Enrollment Builder’s core product/service offerings: digital marketing, website design/development, inbound marketing, social media, media planning, Google Adwords, pay-per-click, lead generation, and enrollment management. Previous experience in the above services is preferred.
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